Santa's line from Lapland opens this winter
Call Santa Claus in Lapland
Lapland is a long way away. Santa's phone isn't. Hear his voice from his cabin on Korvatunturi fell and share a warm, magical moment, whether you're six or sixty. Join the waitlist and be the first to know when the line opens.
We'll only email you when PukkiLuuri opens. No spam. Privacy
PukkiLuuri is Finnish for “Santa’s phone”
Featured in Finnish media
IltalehtiAamulehti
“Based on the test call, Santa sounds like a genuinely convincing conversation partner.”
Aamulehti tried it too, and their article includes a recording of the journalist's call with Santa. Listen on Aamulehti (in Finnish)
For all ages
A little piece of Lapland for everyone
Santa greets every caller with the same warmth. Here is who picks up the phone to Korvatunturi.
Children
A first real conversation with Santa. He asks about their wishes, their day and whether there is snow outside.
Families
Gather around the speaker and share the moment. Siblings, parents and grandparents are all welcome on the line.
Grown-ups
Santa loves chatting with grown-ups too. Share a memory, make a wish or simply enjoy a friendly voice from the far north.
Travellers
Visiting Finland this winter, or dreaming of it? A call to Santa brings a little Lapland magic into your day.
Straight from Korvatunturi
Santa has always been listening. Now he picks up the phone.
Finnish legend says Santa lives on Korvatunturi, the “Ear Fell”: a remote, ear-shaped fell deep in Finnish Lapland. Its shape lets him hear wishes from all around the world.
Up here, winter means snowy forests, reindeer and the northern lights dancing over the fells. PukkiLuuri connects you straight to Santa’s cabin, with no long journey north and no queues in the snow.
- Korvatunturi, Finnish Lapland
- Northern lights and reindeer
- Speaks English and Finnish
- Opening this winter
Sample call
Hear Santa for yourself
PukkiLuuri is an ordinary phone call to Santa's cabin. He speaks calmly and kindly, asks how you are and what you're wishing for, and tells stories from the fell.
Santa really listens
He responds to what you tell him, so every call is one of a kind.
A true Finnish Santa
He knows that in Finland, Santa comes through the front door, not down the chimney.
Time for everyone
No queues and no rush. Santa takes his time with every caller.
The call
How a call with Santa goes
Santa has his own calm rhythm. If he lingers on a topic, you can simply ask him to move on. For example:
Santa Claus- 1
Hello from Lapland
“Hello there! This is Santa Claus on Korvatunturi fell.”
- 2
Where you are
“Tell me, where are you calling from?”
- 3
Snow and weather
“Is there snow where you are? We have plenty up here!”
- 4
Your days
“What do you enjoy doing on a winter's day?”
- 5
Wishes
“Is there something special you are wishing for?”
- 6
A story from the fell
“Shall I tell you what the elves got up to today?”
- 7
A song
“Would you sing me a song? The reindeer love music.”
- 8
Greetings
“Who shall I send my warmest greetings to?”
- 9
Goodbye
“Take care, and have a magical winter!”
Before you call
Tips for a magical call
Santa is gentle and patient with callers of every age. A few small things help the conversation flow, whether you call on your own or with the whole family.
Before the call
- 1Find a quiet spot. If others are joining, put the phone on speaker.
- 2Think of a few things to tell Santa: a wish, a memory or a question about Lapland.
- 3Calling with children? Tell them Santa is expecting their call, but keep his voice a surprise.
- 4Parents can listen to the sample call in advance to know what to expect.
During the call
- 1Let Santa finish speaking. He replies after a short pause. It's a long way to Lapland!
- 2Speak clearly and close to the phone, and repeat yourself if needed.
- 3Take the conversation where you like. Santa happily follows your lead.
- 4You set the pace and can end the call at any time.
Calling with a shy child?
Start the call yourself and introduce them: “Hi Santa, this is Emma, she’s five!” Santa asks simple questions and waits patiently, so even the shyest child can join in.
Safe and honest
Friendly for all ages
Santa keeps things warm and festive and never uses inappropriate language.
Simple questions
Santa only asks friendly, familiar things: names, news and wishes.
Honest about AI
Santa is a digital character powered by AI. We're upfront about that.
You're in control
Talk as long as you like and hang up whenever you want.
Made in Finland
A Finnish idea that made the news
PukkiLuuri first opened its line in Finland at Christmas 2025, and the story was picked up by Finnish newspapers.
“Based on the test call, Santa sounds like a genuinely convincing conversation partner.”
Translated from Finnish
“Tampere entrepreneur Hannes Täyrönen says he created PukkiLuuri because, despite countless attempts, he never got through to the live TV Santa hotline as a child.”
Translated from Finnish
PukkiLuuri was created by Hannes Täyrönen from Tampere, Finland. As a child he tried to call Finland's famous live TV Santa hotline but couldn't get through, so he built a line of his own.
FAQ
Good to know
What is PukkiLuuri?
A phone line where you can call Santa Claus and have a real conversation with him. Santa is a digital character powered by AI, designed to create a warm, magical moment for callers of all ages.
Is it only for children?
Not at all. Children love it, but Santa is just as happy to chat with families, couples, grown-ups and travellers who want a little piece of Lapland.
When can we call?
Santa's line opens for the winter season. Join the waitlist and we'll let you know the moment it opens.
Does Santa speak English?
Yes. Santa speaks both English and Finnish.
Can I call from outside Finland?
We're finalising the details for international callers. Join the waitlist and you'll be the first to hear.
What do I need?
Just a phone. It's an ordinary phone call, so there are no apps or downloads.
What if my child is shy?
That's completely normal. You can start the call and introduce your child, help them answer, or sing a song together. Santa is patient and never rushes anyone.
Can several people join the same call?
Of course. Put the phone on speaker and tell Santa everyone's names at the start.
Is Santa a real person?
No. PukkiLuuri's Santa is a digital character powered by AI that answers calls automatically. We're open about it so you can decide how to talk about it with children.
Snow is falling in Lapland, and Santa is waiting for your call.
Join the waitlist and we'll tell you first when Santa's line opens.
We'll only email you when PukkiLuuri opens. No spam. Privacy